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Final straw
Matt tried his best to ignore the tone and was thinking of ways to get out of this situation, but Charles wasn’t done just yet. “And then the final straw came in just over a week ago. This time, it wasn’t even a staff member but a customer of the store itself who filed a complaint about you. An old man in a mobile scooter. Do you remember him?” Charles asked the shivering supermarket manager.
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