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Adjusting roles
Becky explained that after a period of complaining and pushing back against the new role, something inside Matt seemed to click. “I don’t know how to describe it exactly,” she said with a shrug, “but it was like a switch had been flipped.” Suddenly, his attitude shifted, and instead of fighting the work, he began focusing on doing it well. Charles raised an eyebrow, waiting for her to continue with details.
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